Problem Solving and Decision Making

Our principal trainer has a post graduate in training practice and management.  The course will be accredited by the CPD at LEVEL 3.  This one day course aims to help participates understand the process of describing a work place problem and how to gather information to identify possible solutions.

Course Learning Outcomes:

• Ways to understand a problem

• How to define a problem

• How to generate possible solutions

• Difference between facts and information

• How to utilise solution generating technics

• How to evaluate the solutions

• How to select a solution

• How to implement the solution

• The process of planning and delegation

• How you will know if the problem has been solved

• Identify what happens next