Management Communication

This course enables learners to understand the principles of communication and how to communicate effectively, utilising best practice to deliver presentations or written reports.  Specifically the course will cover the communication cycle and how, in turn, this allows others to communicate and behave. Accredited by the CPD at LEVEL 3. 

Course Learning Outcomes:

• How to improve the influence learners have over others

• How to use perspectives to deal with difficult people

• How to use confidence and empathy to deal with difficult situations

• How to understand different communication styles

• How to adapt their own communication style as necessary

• How to reduce conflict and confrontation

• How to use all forms of communication to consistently deliver their message in the right manner