This CPD accredited course is intended for staff members new to care settings or who may be in need of refresher training within their current work setting. It is an ambitious programme of learning that covers the experience of accessing a care environment as a service user and helps the learner to empathise with the situation the person is experiencing.
This training programme aims to facilitate an appreciation of the complex range of symptoms that a person can experience when stressed whilst also examining the reasons why people experience and deal with stress differently. It will enable learners to recognise and manage their own stress through a range of validated techniques that build both resilience and improve adaptive coping.
This programme includes content on: understanding stress and an individual’s response to stressful situations, coping with stress, stress at work, emotional intelligence, mindfulness, stress, negative thinking and psychological first aid.
Record keeping underpins good care and support by ensuring effective communication of an individual's support needs. This course covers the basics of ensuring records are completed fully and in a timely manner.
To ensure the learner is able to complete all required documentation within care so that it complies with both legal and organisational requirements.