all COURSES

Supportive Solutions recognises the need to provide a unique way of learning to support employees and employers for the foreseeable future. Our Virtual Classroom Courses offer fully interactive training sessions, delivered by our experienced trainers live to you and your team via computer, tablet or mobile phone. These courses offer the same high quality content as our traditional classroom-based sessions, in the comfort of your home or workplace. 

Please contact us if you cannot see the right course for your or your team.

View Training Courses by Category

health & social care

training

child & young person care training

staff induction & development training

workplace

health & safety  training

All Courses

ADHD Awareness

Child & Young Person Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

This ADHD Awareness course has been designed for people who work around or look after young children, such as parents, carers, teachers, childminders, and school support staff. The course will help you to recognise the signs of ADHD discover the potential causes understand what happens during the diagnostic process and learn what help and treatments are available via health and social care professionals.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Access to Care (induction training for new staff)

Staff Development

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

4

2

12

This CPD accredited course is intended for staff members new to care settings or who may be in need of refresher training within their current work setting.  It is an ambitious programme of learning that covers the experience of accessing a care environment as a service user and helps the learner to empathise with the situation the person is experiencing.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

2

12

Acquired brain injury

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

This awareness course for acquired brain injury will help those working with and supporting people living with an ABI to understand how that person experiences and manages the activities of daily living.  The course is a starting point for improving communications with the person and understanding how difficult even the simplest of tasks can become.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Adult support and protection/Safeguarding

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

This training course aims to help the learner understand how to identify factors that could harm the vulnerable members in our care communities and how to safeguarding them from further harm.  The course is suitable for individuals, groups and allied professions working with vulnerable adults and as a component of continuous professional development.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Adults with incapacity

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

This course aims to provide an overview of the Adults with Incapacity (Scotland) Act 2000 and the implications it has for the service user and service provider.  We all make decisions, every day of our lives. Most of us can make these decisions for ourselves, sometimes with advice or support for the more serious or complex ones. Others, due to illness or impairment, will need considerable assistance to make these decisions to improve or maintain their quality of life.  The Adults with Incapacity (Scotland) Act gives clear information for supporting people who lack the capacity to make decisions. This course will illustrate the processes of decision making, capacity assessments, decisions for the benefit of the individual, and bodies who work under the Adults with Incapacity (Scotland) Act.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Autism Awareness

Child & Young Person Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

This Autism Awareness training course will help you understand more about Autism Spectrum Disorders (ASDs) and how these affect the children that you work with.  Upon completion, you’ll know how to identify the signs of autism and understand how you can support an autistic child in your setting. The course will help you to recognise the challenges that autistic children face so that you can help them reach their full potential.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Cerebral Palsy Awareness

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

20

Child protection/Safeguarding Children Level 3

Child & Young Person Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

3

2

20

This training course aims to help the learner understand how to identify factors that could harm the children in our home and education communities and how to safeguarding them from further harm.  The course is suitable for Individuals, groups and allied professions working with vulnerable adults and as a component of continuous professional development.  

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

1.5

20

Child sexual exploitation

Child & Young Person Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

This CSE Awareness course helps practitioners to understand the complexities involved with child sexual exploitation issues and be aware of how to recognise it, who is most at risk, why young people respond in the way that they do and how children become implicated in CSE. The course also provides essential information on what constitutes best practice for responding to concerns and making referrals to safeguarding boards.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Dementia Awareness

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

This is a dementia course aligned with the Scottish framework for the Informed and skilled levels.  It is suitable for those working or living with persons who live with dementia symptoms and should improve their knowledge and skills in determining how to improve the quality of support for the person and in turn improve their quality of life.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Diabetes Awareness

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

Diabetes is a health condition that requires strict monitoring and management. While this can usually be done by the individual, it's essential that anybody who spends time with them knows how to help should it be needed. This course teaches you about the different types of diabetes, the possible complications associated with them, and how to manage the condition to reduce the risk of these complications. By taking this training, you will have an in-depth knowledge of diabetes and be confident in offering help and support.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Dysphagia & IDDSI

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

Difficulty eating (dysphagia) is a common consequence of many medical conditions especially neurological disorders such as: dementia, stroke, learning disability, cerebral palsy and multiple sclerosis. Dysphagia not only impacts on the quality of peoples’ lives but it can also shorten them. This course will equip you to: reduce the risk of choking, spot the signs early, deliver the essential first aid and help prevent further episodes. This course is for anybody, who wants to help those with swallowing difficulties to: stay safe, well-nourished and dignified during mealtimes.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

End of Life Care (Care Staff)

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

2

2

20

This End of Life care course enhances the knowledge and understand of the health and social care workers by providing information on how to support an individual in their last days of life. This course is designed for care workers to feel more confident and emotionally prepared at this difficult time, to ensure that they can deliver high quality care for individuals approaching the end of their life with compassion, competency and respect.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

1

20

Epilepsy Awareness

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

This epilepsy awareness training course is aimed at those working with or responsible for the wellbeing and welfare of individuals living   with epilepsy.  This course aims to give an understanding of the causes, triggers and management of a seizure. The course will also explain seizure first aid. This course is vital for any members of care staff working with or responsible for people living with epilepsy.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Fire Awareness

Workplace H&S

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

This Fire Safety training course teaches you about the fire risks in work premises and what safety measures should be in place to control them. It explains everyone’s legal responsibilities, the common causes of fires, how to prevent them, what fire safety arrangements are necessary, and the importance of following emergency procedures.  Having an awareness of fire safety in the workplace is crucial, not only for complying with the law but for keeping people safe. It’s everyone’s duty to help prevent fires from starting and to know how to evacuate safely if necessary. The knowledge you gain from this course enables you to meet these requirements in your workplace.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Fire Marshall Training

Workplace H&S

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

Having a designated fire warden at work is an important part of fire safety. The fire warden works together with the employer to ensure that fire safety measures and evacuation procedures are in place and effective.


This course will provide you with the necessary training required to be a qualified fire warden. It will educate you about what your legal duties are, will provide you with an understanding of fire, familiarise you with fire hazards and fire safety arrangements, and detail what your emergency evacuation procedures should entail. The information in the course will enable you to take responsibility for fire safety in your workplace and protect everyone’s wellbeing.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Food Safety Level 2

Workplace H&S

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

2

2

20

This Level 2 course has been designed to help anyone who handles, prepares or serves food to understand their legal responsibilities and know what constitutes best practice in regards to controlling food safety hazards, controlling temperatures, food storage, food preparation, personal hygiene and premises cleaning.  By law, all food handlers must have an understanding of the basic principles of food hygiene and know how to work safely so as to protect the food they serve from contamination.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

1

20

Health & Safety Inc COSHH & Risk Assessment

Workplace H&S

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

2

2

20

A thorough understanding of health and safety is essential in all workplaces, regardless of job role and industry. This Health and Safety course ensures that you understand the most common health and safety risks in your workplace and the control measures that are needed to keep you safe.  The course covers the most crucial aspects of health and safety that are present in every workplace, such as manual handling, COSHH, working at height, and fire and electrical safety. It also explains the necessary components of workplace welfare, including workplace stress and conflict.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

1

20

Infection Prevention Control

Workplace H&S

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

The Infection control training course is designed for staff working within the care environment. Individuals will understand the importance of why we need to have infection control measures implemented in the workplace. At the end of this course learners will be able to state the obligations and responsibilities that should be performed when dealing with infection control issues. In addition to this learners will be able to explain hand washing techniques along with having an understanding of maintaining a clean environment.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

MND, Parkinson’s & Huntington’s

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

2

2

20

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

20

Manual handling

Workplace H&S

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

3

12

This Manual Handling Training Course helps employers ensure that they and their employees are sufficiently trained in the principles and practices of safe manual handling.

This course provides the necessary information and training for organisations to understand more about the risks associated with manual handling, how to undergo a risk assessment and how to ensure appropriate control measures are put in place.

It follows the requirements of the Manual Handling Operations Regulations 1992 (MHOR) and provides a practical guide for managing and carrying out safe and healthy manual handling. The course also features videos, diagrams, and downloadable resources to use in your workplace.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

1

12

Medication Management

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

The Medication course is designed for staff working within a care environment. This course is in line with the National Minimum Standards Requirements and recent government guidelines. Candidates will gain an understanding of the legislation involved with administration of medication, along with being able to follow procedures set for safe administration of medication. Candidates will also gain an understanding of the importance of confidentiality and security in all procedures of drug administration. Candidates will also obtain under-pinning knowledge of the above issues and therefore will be able to put this into practice where necessary.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Mental Health Awareness

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

2

2

20

In the UK, 1 in 4 people will experience a mental health problem at any one time, including in the workplace. Many employers and managers simply don’t understand enough about the topic and so can do little to help, which often results in a person’s mental health deteriorating.  This training course has been designed as an introduction to mental health to raise an awareness of how important it is to the workplace. The course provides an overview of mental health problems, outlining some of the symptoms and effects, and explains what you can do to help colleagues feel supported and encouraged. The course aims to promote positive mental health and demonstrate how easy it can be for employers to make adjustments in order to encourage tolerance and understanding in the workplace.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

1

20

Moving and assisting of people

Workplace H&S

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

3

12

Moving and handling is a key part of the working day for most frontline workers; from moving equipment, laundry, catering, supplies or waste to assisting people to move. This training course equips people with knowledge and skills to assess moving and handling tasks, carry them out safely and to make improvements to current practices.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

1

12

Person Centred Care Planning

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

2

2

20

This training course explores how person-centred care puts people and their families at the centre of any care and support decisions or intervention. Content includes assessment and support planning, through to provision of care in residential or home care settings. This course is suitable for social care and health staff working in local authorities, organisations providing care and support, voluntary organisations, housing and children’s services This includes social workers, social care officers, managers, frontline care staff, occupational therapists, nurses, clinical staff, housing officers, carers (paid, voluntary and informal).

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

1

20

Post incident stress debrief

Staff Development

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

10

3

12

This training programme aims to facilitate an appreciation of the complex range of symptoms that a person can experience when stressed whilst also examining the reasons why people experience and deal with stress differently. It will enable learners to recognise and manage their own stress through a range of validated techniques that build both resilience and improve adaptive coping.


This programme includes content on: understanding stress and an individual’s response to stressful situations, coping with stress, stress at work, emotional intelligence, mindfulness, stress, negative thinking and psychological first aid.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

12

Pressure Ulcer Prevention & Grading

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

This training course presents information and questions around the prevention and management of pressure ulcers in the form of case studies. The aim of the course is to help the learner understand pressure ulcers - how they form, how they are treated and, crucially, how they can be prevented.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Psychological First Aid and Stress Management

Workplace H&S

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

4

3

12

This training programme aims to facilitate an appreciation of the complex range of symptoms that a person can experience when stressed whilst also examining the reasons why people experience and deal with stress differently.

It will enable learners to recognise and manage their own stress through a range of validated techniques that build both resilience and improve adaptive coping.

This programme includes content on: understanding stress and an individual’s response to stressful situations, coping with stress, stress at work, emotional intelligence, mindfulness, stress, negative thinking and psychological first aid.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

4

12

QA Level 3 Award in Emergency First Aid at Work (RQF)

First Aid

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing appropriate first aid training.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

1

QA Level 3 Award in First Aid at Work (Annual Refresher) (RQF)

First Aid

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

HSE guidelines state that employers should ensure their first aiders remain competent to perform their role. As such, it is strongly recommended that first aiders undertake annual refresher training to practise their skills and update their knowledge on the latest first aid procedures.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

QA Level 3 Award in First Aid at Work (RQF)

First Aid

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing appropriate first aid training.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

3

QA Level 3 Award in Paediatric First Aid (Annual Refresher) (RQF)

First Aid

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

This regulated and nationally recognised qualification has been specifically designed to provide qualified paediatric first aiders with an opportunity to refresh their knowledge and practice key paediatric first aid skills every year until requalification training is required.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

QA Level 3 Award in Paediatric First Aid (RQF)

First Aid

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

The Early Years Foundation Stage (EYFS) Statutory Framework requires all early years providers in England to have at least one person who has a current and full paediatric first aid certificate on the premises and available at all times when children are present. Providers should also take into account the number of children, staff and layout of the premises and increase their paediatric first aid provision accordingly to ensure that a paediatric first aider is available to respond to emergencies quickly.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

2

Record keeping

Staff Development

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

Record keeping underpins good care and support by ensuring effective communication of an individual's support needs. This course covers the basics of ensuring records are completed fully and in a timely manner.

To ensure the learner is able to complete all required documentation within care so that it complies with both legal and organisational requirements.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Safeguarding Lead (Level 4)

Child & Young Person Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

4

2

20

This Designated Safeguarding Officer course is suitable for anyone who works frequently with children and who holds a management, supervisory or designated child protection role in settings such as schools, universities, charities, places of worship, sports clubs, leisure centres and GP and healthcare practices.  The course is suitable for anyone wishing to understand the responsibilities of the Designated Safeguarding Officer so that they can become a safeguarding officer for their company or assist those who already hold the position.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

2

20

Separation, loss and bereavement

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

3

2

20

This training course will offer insights towards attitudes to death, the four different phases of grief, addresses bereavement in children separately, and it examines when expressions of grief become unhealthy.  This is an essential course for anyone working with anyone who is grieving. It also complements nursing training for those working on an end-of-life ward, or in hospices.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

2

20

Sepsis Awareness

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

This training course will help the learner to understand what Sepsis (also known as blood poisoning) is and how it affects the system. Normally our immune system fights infection – but sometimes, it attacks our body’s own tissues and organs. If not treated immediately, sepsis can result in multiple organ failure and death. With early diagnosis, it can be treated with antibiotics.  This course aims to provide attendees with sepsis awareness and an understanding of how to recognise potential early warning signs.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Staff Supervision

Staff Development

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

2

2

12

This training course is designed for people who either have supervision responsibility presently, or who may be starting a new role where staff supervision is a key requirement of the position. 

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

2

12

Stress and Distress

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

Stress and distress is a course designed to support workers who support those living with different neurological conditions such as dementia.  Understanding that the person experiences frustration and anxiety due to the neurological changes is key to beginning to supporting someone and understanding their needs and expectations.  Sometimes behaviour and language can be difficult o make sense of and this course will help learners to look for less obvious signs that behaviours often stem from the condition the person is living with and is not simply a bad mood or the person having a bad day.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

20

Stroke Awareness

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

20

This stroke awareness training course is aimed at anyone who is caring for others. This will help them understand and recognise the signs of stoke. This will also teach them what actions to take when a stroke is identified.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

0.5

20

Supervisory Skills

Staff Development

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

1

2

12

This training course is designed for people who either have supervision responsibility presently, or who may be starting a new role where staff supervision is a key requirement of the position.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

12

Train the Trainer (moving and handling)

Health & Social Care

Virtual Classes

Number of sessions:

Each session length (hrs):

Maximum attendees:

8

2

6

Level 3 accredited by the CPD, Train the Trainer enables learners to understand the training cycle, the roll of the trainer, learning styles and all other aspects of the training process.

Face-to-Face Classes

Length of course (day(s)):

Maximum attendees:

6

SERVICES

Virtual Classroom Courses

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07809261542

 

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Kilsyth

G65 0NH

 

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