In-House Courses

Supportive Solutions provides in-house courses for NHS Trusts, Care Homes & Hospitals and other Health and Social Care sector employers. 


In-House Courses



Our full 5 day course on “Post Incident Stress De-brief and Psychological First Aid” is available as a remote training session for healthcare providers.  The price of the course is £2144 plus VAT for up to 12 learners.  (Usual onsite course price is £3144 + VAT.  


Download Post Incident Stress De-brief and Psychological First Aid brochure

Psychological First Aid and Stress Management

This training program aims to facilitate an appreciation of the complex range of symptoms that a person can experience when stressed whilst also examining the reasons why people experience and deal with stress differently.

It will enable learners to recognise and manage their own stress through a range of validated techniques that build both resilience and improve adaptive coping.

This program includes content on: understanding stress and an individual’s response to stressful situations, coping with stress, stress at work, emotional intelligence, mindfulness, stress, negative thinking and psychological first aid. By the end of this course, learners will be able to:

•    Define what stress is

•    Explain what is meant by stress and work-related stress.

•    Identify the symptoms of stress

•    Explain the typical causes of stress in the workplace and at home.

•    Undergo a stress risk assessment.

•    Understand the importance of controlling stress and know how to cope with stress when it arises

•    Identify what changes can be made in the workplace and at home in order to deal with the causes and effects of stress


Dementia Awareness

This is a dementia course aligned with the Scottish framework for the Informed and skilled levels.  It is suitable for those working or living with persons who live with dementia symptoms and should improve their knowledge and skills in determining how to improve the quality of support for the person and in turn improve their quality of life.

By the end of the session learners will be able to:

•    Explain holism;

•    Discuss the concepts of person-centeredness, personhood and personalisation;

•    Explain positive risk-taking;

•    Discuss the concept of well-being; 

•    Understand the importance of activity for people with dementia;

•    Explain the Pool Activity Levels (PAL);

•    Demonstrate the use of the PAL tools;

•    Outline a range of activities that may be used to meet service user’s needs;

•    Explain the principles of PDSA


Fire marshal training

Having a designated fire warden at work is an important part of fire safety. The fire warden works together with the employer to ensure that fire safety measures and evacuation procedures are in place and effective.

This course will provide you with the necessary training required to be a qualified fire warden. It will educate you about what your legal duties are, will provide you with an understanding of fire, familiarise you with fire hazards and fire safety arrangements, and detail what your emergency evacuation procedures should entail. The information in the course will enable you to take responsibility for fire safety in your workplace and protect everyone’s wellbeing

By the end of this course, learners will understand:

  • Their role as a fire warden and their legal duties.

  • The different types of fires.

  • How fires may start and spread in a workplace.

  • The different types of fire extinguishers and their uses.

  • How to carry out a fire risk assessment.

  • Common causes of fires in the workplace.

  • Control measures to minimise the risk of fire.

  • Fire detection, fire warning, and fire equipment.

  • Requirements for fire plans.

  • What their specific role is during emergency evacuation procedures.

  • How to create Personal Emergency Evacuation Plans.

  • How to carry out fire drills


Access to care (induction training for new staff)

This 2-day CPD accredited course is intended for staff members new to care settings or who may be in need of refresher training within their current work setting.  It is an ambitious program of learning that covers the experience of accessing a care environment as a service user and helps the learner to empathise with the situation the person is experiencing.  


The learning outcomes give the staff member the opportunity to: 

•    Discuss the concepts of person-centeredness, personhood and personalisation; 

•    Explain the admission process to a care home; 

•    Describe the differences between deficit-based and strengths-based approaches to care planning; 

•    Outline the development of a life story; 

•    Explain the Activities of Daily Living; 

•    Outline the legal requirements for the collection, recording and storage of personal information within a care setting; 

•    Discuss the concept of Stress & Distress, its’ assessment and interventions to reduce it. 

•    Outline the legislation that applies to manual handling at work; 

•    Describe the causes and effects of muscular-skeletal disorders and the basic methods of promoting and managing their own muscular-skeletal health; 

•    Describe the principles of ergonomics and risk assessment (formal and dynamic) in reducing the risk of manual handling injury; 

•    Describe the principles of safer manual handling; 

•    Apply the principles of manual handling in a variety of situations; 

•    Assess the medication capabilities of a person including comprehension of their medicines, as well as motivation and physical ability to take them; 

•    Demonstrate the process of Basic Life Support. 

•    Demonstrate the assessment and first aid for minor injuries i.e. minor burns and fractures; 

•    Discuss the role of the DNACPR when considering Basic Life Support


Manual handling of people (or objects)

This Manual Handling Training Course helps employers ensure that they and their employees are sufficiently trained in the principles and practices of safe manual handling.

This course provides the necessary information and training for organisations to understand more about the risks associated with manual handling, how to undergo a risk assessment and how to ensure appropriate control measures are put in place.

It follows the requirements of the Manual Handling Operations Regulations 1992 (MHOR) and provides a practical guide for managing and carrying out safe and healthy manual handling. The course also features videos, diagrams, and downloadable resources to use in your workplace.

Upon completion of this course, you will:

  • Understand what is meant by manual handling.

  • Be able to explain the common causes of injury and potential long-term damages to health as a result of poor manual handling techniques.

  • Understand the legal responsibilities and the duties placed upon employers and employees.

  • Be able to identify manual handling hazards.

  • Understand how to carry out an effective manual handling risk assessment.

  • Understand the control measures that can be put in place to reduce the risk of harm.

  • Understand and practise the best way to handle loads (objects and people) to maintain a safe working environment and for safety of the person being assisted


Record keeping

Record keeping underpins good care and support by ensuring effective communication of an individual's support needs. This course covers the basics of ensuring records are completed fully and in a timely manner.

To ensure the learner is able to complete all required documentation within care so that it complies with both legal and organisational requirements.

By the end of the session, learners will understand:

  • Explain the purpose of care records

  • Clarify the types of records you are required to complete

  • Explain the legislation and guidance behind keeping records

  • Define your accountability in this process, linking this to confidentiality

  • Explain how to complete care records, avoiding the common errors






18A Backbrae Street 


G65 0NH



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